Q. What are the eligibility criteria for an e-learning course?
There is no eligibility, as long as you are 16 years or over and have found the course of your choice you can purchase and complete the course.
Q. How long do I have access to the course?
You will have unlimited access for 12 months from your first login date.
Q. What if I do not understand something on the course?
We have a learner's support team, you can contact them from the learning hub for any query that you may have during the learning process.
Q. If I change my mind after purchase, can I cancel it for a refund?
Sorry, we do not accept cancellations or process a refund once the login details are provided.
Q. Do I get a certificate?
Yes you will get a certificate of completion.
Q. I have a voucher code where do I redeem it?
The merchant who you have purchased your voucher from will have provided you with a redemption link. You will have to enter the code, your name and email address. After the code is accepted you will receive your login details to access the course.
Q. When do I get my login credentials to access the course?
Once you have successfully paid for the course, an email with your login credentials will be sent to you so you can access the course.
Q. Can I access the course on a tablet or a smartphone?
Yes, our website is responsive, which means you can view the lectures and read the notes on a tablet or a smartphone.